Legal

Privacy Policy

Last updated: May 6, 2026 · Effective: May 6, 2026

1. Overview

This Privacy Policy describes how Dot Win LLC, a Missouri limited liability company doing business as "SOLO" or "SOLO Soccer" ("SOLO," "we," "us," or "our"), collects, uses, discloses, retains, and otherwise processes personal information in connection with the websites, mobile experiences, applications, services, content, and tools we provide (collectively, the "Services"), including but not limited to the websites and applications located at playsolo.soccer, mysolo.team, mysolo.life, and mysolo.id (each, a "Site" and together, the "Sites").

This Privacy Policy applies uniformly across every SOLO domain. Visiting the Services from any of the Sites listed above means you have read, understood, and agreed to the practices described here. If you do not agree, do not use the Services.

This Privacy Policy is incorporated by reference into our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.

2. Definitions

"Personal Information" means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device, as further defined under applicable law.

"Athlete" means an individual who has registered with SOLO to be measured, scored, recorded, and presented to college coaches and recruiting professionals through the Services.

"Parent" means a parent, legal guardian, or other authorized adult with the legal authority to grant consent for an Athlete who is a minor under applicable law.

"Coach" means a verified college, club, or team coach, scout, or recruiting professional who uses the Services to discover, watch, and contact Athletes.

3. Information We Collect

3.1 Information you provide directly

We collect information you provide when you create an account, complete profile fields, register for events, upload media, send messages, contact us, accept team invitations, consent on behalf of a minor, or otherwise interact with the Services. This may include:

  • Identity and contact information: full name, preferred name, email address, phone number, postal address, date of birth, profile photo, and parent/guardian information when applicable.
  • Athletic information: position, jersey number, height, weight, dominant foot, club team, high school, graduation year, training history, goals, training-log entries, availability, and roster details.
  • Performance data: SOLO Score, Composite Score, station-by-station event measurements, percentile rankings, video clips of measurement attempts, and AI-derived statistics from uploaded game footage.
  • Recruiting information: target programs, NCAA division preferences, academic information you choose to share (GPA, transcript references, test scores), and outreach correspondence.
  • Payment information: billing name, billing address, the last four digits and expiration of your payment instrument, transaction history, subscription status, and donation pledges. Full payment-card details are processed by Stripe and are not stored on our systems.
  • Account credentials: authentication identifiers, magic-link tokens, OAuth identifiers issued by sign-in providers (such as Google), and session cookies.
  • User-generated content: photos, video footage, written documents, chat messages, document acknowledgments, and any other content you upload, post, transmit, or otherwise make available through the Services.
  • Parental consent records: when an Athlete is a minor, we collect verifiable parental consent records, including parent identity, relationship to the Athlete, and the scope of consent granted.

3.2 Information collected automatically

When you use the Services we and our service providers automatically collect:

  • Device and connection information: IP address, device identifiers, browser type and version, operating system, screen resolution, language preferences, time zone, mobile carrier, and ISP.
  • Usage information: pages visited, features used, search queries, referring URLs, clickstream data, the date and time of each interaction, and the duration of sessions.
  • Cookies and similar technologies: first-party and third-party cookies, web beacons, pixel tags, local storage, and software development kits used to authenticate sessions, remember preferences, measure usage, and improve the Services.
  • Geolocation: approximate location derived from your IP address. We do not collect precise device GPS unless you explicitly opt in (e.g. for an event check-in).

3.3 Information from third parties

We may receive information about you from:

  • Authentication providers (e.g. Google) when you elect to sign in using a third-party identity provider — we receive your email, name, and profile picture as scoped by your consent.
  • Payment processors (Stripe), which inform us when transactions succeed, fail, or are refunded.
  • Video processors (Mux), which return processed video metadata, thumbnails, and playback assets.
  • Coaches and team administrators who add you to a roster, watchlist, or recruiting board.
  • Parents who register an Athlete on the Athlete's behalf and grant scope of consent.
  • Public sources you voluntarily reference in your profile (such as a club roster URL or a public highlight reel).

4. How We Use Your Information

We use the information we collect to provide, maintain, secure, and improve the Services and for the following purposes:

  • Operate the Services: create and authenticate accounts, calculate SOLO Scores and Composite Scores, deliver verified performance data to Coaches, run team operations (schedule, roster, chat, documents, availability), and process payments.
  • Personalize: tailor content, training plans, and recommendations to you based on your role, performance data, goals, and preferences.
  • Communicate: respond to inquiries, send transactional messages (sign-in links, invites, score releases, payment receipts, event reminders), and send service announcements.
  • Marketing: with your consent where required, send marketing communications about SOLO. You may opt out of marketing emails at any time.
  • Safety and integrity: detect, investigate, and prevent fraud, abuse, harassment, security incidents, illegal activity, and violations of our Terms of Service.
  • Research and product improvement: analyze aggregate usage to debug, understand engagement, train and improve the SOLO Score and Composite Score algorithms, and develop new features.
  • Legal compliance: comply with applicable laws, regulations, court orders, subpoenas, and lawful requests by public authorities, and to enforce our agreements and protect our rights, property, and safety, and that of our users and the public.
  • With consent: any other purpose disclosed at the time of collection or for which you give consent.

6. Children's Privacy and Parental Consent

The Services are designed for use by youth athletes — many of whom are minors. We treat the protection of minors as a top priority and operate in compliance with the Children's Online Privacy Protection Act ("COPPA"), the Federal Trade Commission's COPPA Rule, and analogous regulations in other jurisdictions.

  • We do not knowingly collect Personal Information from a child under thirteen (13) without verifiable parental consent.
  • When an Athlete is a minor, registration must be completed by, or with the active involvement of, a Parent. We collect only the information reasonably necessary to provide the Services.
  • Parents may at any time review the information we have collected from their child, request deletion, refuse to permit further collection or use of the child's information, and revoke consent. To make such a request, contact privacy@playsolo.soccer.
  • Parental consent is granular: a Parent controls whether their child's profile is publicly visible, whether video clips may be shown to college coaches, whether AI Composite Score processing is enabled, and whether the child may receive direct outreach from coaches.
  • We do not condition a child's participation in any activity on the disclosure of more Personal Information than is reasonably necessary.

If you believe your child has provided us with Personal Information without your consent, contact us immediately at privacy@playsolo.soccer.

7. How We Share Information

We do not sell Personal Information. We share information only as described below:

  • With Coaches: when an Athlete (or, for minors, the Parent) elects to make a profile discoverable, verified score data and approved video clips are visible to verified Coaches who use the recruiting platform. Athletes and Parents may revoke discoverability at any time.
  • With Team Administrators: when you join a team via mysolo.team, your roster and performance data are visible to that team's coaches, managers, and (for minors) linked Parents.
  • With Service Providers: we share information with third parties that perform services on our behalf, including hosting (Vercel), database and authentication (Supabase), payment processing (Stripe), video infrastructure (Mux), object storage (Cloudflare R2), email delivery (Resend), and mapping (Mapbox). These providers process data only under our instructions and pursuant to contractual data-protection terms.
  • With Legal and Safety Authorities: we may disclose information to comply with applicable law, lawful requests, court orders, subpoenas, or other legal process, or to protect the rights, property, or safety of SOLO, our users, or the public.
  • In Connection with a Business Transaction: if SOLO is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, your information may be transferred to the successor entity, subject to commercially reasonable confidentiality protections.
  • With Your Consent: we may share information at your direction (for example, when you publish a public profile or send outreach to a college coach).

8. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category — for example, account identity records are retained for the life of the account, transaction records are retained for at least seven (7) years to satisfy tax and accounting obligations, and inactive accounts may be archived or deleted after a reasonable period of inactivity.

9. Security

We implement administrative, technical, and physical safeguards designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, and access. These include encryption in transit (TLS 1.2+) and at rest, access controls, audit logging, row-level security in our databases, regular security reviews, and third-party penetration testing. No method of transmission or storage is one-hundred-percent secure, however, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your jurisdiction (including the European Economic Area, the United Kingdom, California, Virginia, Colorado, Connecticut, Utah, and similar), you may have the right to:

  • Access: request a copy of the Personal Information we hold about you.
  • Correct: request correction of inaccurate or incomplete information.
  • Delete: request deletion of your Personal Information, subject to legal exceptions.
  • Port: request an electronic copy of your information in a portable format.
  • Restrict / Object: restrict or object to certain processing, including direct marketing.
  • Withdraw Consent: where processing is based on consent, withdraw at any time.
  • Opt out of Sale or Sharing: we do not sell or share Personal Information for cross-context behavioral advertising.
  • Non-Discrimination: we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, email privacy@playsolo.soccer. We will verify your identity before processing your request and respond within the timeframes required by applicable law.

11. Cookies and Tracking

We use first-party cookies and similar technologies that are strictly necessary to operate the Services (authentication, security, load balancing) and that help us understand and improve the Services. We do not use third-party advertising cookies or cross-site tracking for behavioral advertising. You can manage cookie preferences through your browser, but disabling strictly-necessary cookies will prevent the Services from functioning.

12. International Transfers

SOLO is based in the United States. If you access the Services from outside the United States, your information will be transferred to, processed, and stored in the United States and other countries where our service providers operate. We rely on appropriate safeguards (such as Standard Contractual Clauses) where required by law to protect such transfers.

14. California Privacy Notice

California residents have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act). The categories of Personal Information we collect, use, and disclose are described in Section 3. We do not sell or share Personal Information for cross-context behavioral advertising. To exercise your rights, including the right to know, the right to delete, the right to correct, and the right to limit the use of sensitive Personal Information, contact privacy@playsolo.soccer. You may also designate an authorized agent to act on your behalf, subject to identity verification.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy on each Site and update the "Last Updated" date above. If we make material changes, we will provide additional notice (such as by email or in-app banner). Your continued use of the Services after the effective date constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Dot Win LLC

d/b/a SOLO Soccer

Attn: Privacy

Kansas City, Missouri, United States

Email: privacy@playsolo.soccer